E46 Privacy Policy — User Data Protection & Management
Last updated: 2026. This policy describes how e46 collects, uses, stores, and protects your personal information.
Information We Collect
When you register or use the e46 platform, we may collect various types of information to keep our services running smoothly and securely. The information collected includes:
- Account information: Username, email address, phone number, and password set during registration.
- Device & browser information: Device type, operating system, IP address, browser type, and other technical data automatically transmitted when you access the platform.
- Local payment information: Transaction details in MYR (RM), including deposit and withdrawal methods such as TNG eWallet and local bank transfers. We do not store full card numbers or sensitive banking information directly.
- Cookies: Small data files stored on your device that help us recognise user sessions, language preferences, and usage patterns.
- Usage data: In-platform activity records such as games played, bets placed, and session duration — used to improve our services.
How We Use Your Information
E46 uses the information collected solely for legitimate purposes directly related to delivering our services to users in Malaysia. The primary purposes for using your data are as follows:
- Processing account registration and verifying user identity.
- Enables financial transactions in MYR to be processed securely and accurately.
- Providing effective and responsive customer support.
- Analysing usage patterns to continuously improve the platform experience.
- Sending important notifications related to your account, security, or policy updates where necessary.
- Complying with applicable laws and regulations in Malaysia.
We will not use your data for third-party marketing purposes without your consent.
Cookies & Tracking
The e46 platform uses cookies to enhance the user experience. Cookies help us store your session preferences, maintain active logins, and understand how users interact with the platform. There are two types of cookies used:
- Session cookies: Automatically deleted when you close your browser.
- Persistent cookies: Stored for a longer period to recognise returning users and retain their preferences.
You can control or disable cookies through your browser settings, though this may affect certain features on the platform. e46 does not use cookies to track your activity on other websites.
Data Storage & Security
User data security is a top priority at e46. All personal and financial information is stored in systems protected by SSL encryption technology. Access to user data is restricted to authorised personnel only and is subject to strict internal control protocols.
While we take every reasonable measure to protect your data, no online system can be guaranteed 100% secure. Users are also responsible for keeping their account passwords confidential. If you suspect any security compromise on your account, please contact e46 support immediately.
Sharing Information with Third Parties
E46 does not sell or rent users' personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
- Technical service providers: Parties that help us manage platform infrastructure, payment processing, or technical support, and are bound by confidentiality agreements.
- Legal requirements: When required by Malaysian authorities through a court order or applicable regulation.
- Rights protection: To investigate fraudulent activity or serious violations of our terms of use.
In all data-sharing arrangements, we ensure that all parties involved comply with equivalent privacy standards.
User Rights & How to Contact Us
As an e46 platform user in Malaysia, you have certain rights regarding your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Corrections: If your information is inaccurate or out of date, you can request a correction through your account settings or by contacting our support team.
- Deletion: Under certain circumstances, you may request that your personal data be deleted, subject to any active legal or contractual obligations.
This policy is subject to change from time to time. Users will be notified of any material updates via in-platform notifications or their registered email. Continued use of the platform after an update constitutes acceptance of the latest version of this policy.
For any enquiries regarding data privacy, account security, or data correction requests, please reach out to our support team at: [email protected]. You may also visit the FAQ page for guidance on account security and privacy.